I have a domain name registered under Manashosting. I bought their 11GB package(by paying the amount for 3 years) 2 years ago along with the domain name. Since day 1 itself, I was facing problems. I fed up with their support and so I have left it as it is and never though about updating the site. I have bought hosting package from Hostgator and all other domain were listed in there. Now, I wish to move this single domain registered with manashosting. I want it to be moved to asianetweb.com, which provides domain registration and is situated in my city. Both manashosting and asianetweb are under the same registrar: Public Domain Registration. So, when I talked to the tech team at asianetweb, they told me that, I could easily move my domain since they are under the same registrar. I only have to use the Customer ID and my email id, for moving the domain. But manashosting had never given me the domain control panel when I bough the domain. So, I can’t directly initiate the moving of my domain. When I talked to tech team at manas, they want me to send them a address and ID proof, along with the payment proof. I can give them the payment proof(Paypal transaction ID). But I do not wish to share my ID and address proof with them. The reason is, I don’t believe them. They are a fraudulent company who claims to have achieved 99.9% customer satisfaction, 12 awards, ISO certification, etc. But their service is the worst !!
If you talk to the tech team, you could clearly say that some 10 or 12 year old is in the other side, without having any good knowledge in this field.
When I bought their package, they didn’t asked me to give my ID and address proof. But now they are asking it. Let me ask, they claim to have an ISO certification and 12 awards. When I asked for the proof of that, they said that they would reveal it !!! So, we as customers, are just buffoons ! Seriously, I fall into this pit because of the eye catching price for hosting and domains. Never thought about inquiring the support and quality they have. This site has clearly stated the reviews: http://www.webhostingreviews.com/manas-hosting-reviews.htm
So, my question is, is there anyone I can contact(any upper authorities) inorder to move my domain ? I don’t want to give them my id and address proof so that I don’t want to take risks. But I can submit my id and address proof to any other upper authorities like the registrar or to the court.
Any ideas ?
Manashosting people are frauds,I too had worst problems with them
Complain with ICANN http://www.icann.org/en/faq/
Read about domain transfer
on: 14th January 12